https://blog.dermagic.websands.net/tags/customer-story/Recent content in Customer Story on Dermagic JournalHugoen-gbThu, 04 Jun 2026 00:00:00 +0000https://blog.dermagic.websands.net/sir-winston-the-pomeranian-beats-black-skin-disease/Fri, 26 Jul 2013 11:32:27 +0000https://blog.dermagic.websands.net/sir-winston-the-pomeranian-beats-black-skin-disease/A five-year-old Pomeranian, bald and lethargic from full Black Skin Disease, was six months away from being unrecognisable to his own family — once his owners started the Dermagic system. This is the letter they sent us. A Pom in trouble In September 2011, Mary and John Houska wrote to Dr. Adelia Ritchie about their five-year-old Pomeranian, Sir Winston. Two years earlier he had started losing his hair. As the disease progressed he slept more and more during the day, his appetite waned, his social skills faded, and walks — still his favourite thing — became shorter and less frequent.